Refund policy

I want you to love your purchase! 
Returns will be accepted within 15 days of the purchase. The items must be in the same condition that you received it, unworn or unused, with tags attached, and in its original packaging. The receipt or proof of purchase is required. 

To start a return, you can contact us at paesleyj.shop@gmail.com within 30 days of purchase. Include your order number and reason for you return. Once I receive your return items and verify the condition of the items, I will process the refund to your original payment method. Please allow 5 business days for the refund to appear depending on your bank or card provider.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at avajackson4024@gmail.com.
You can always contact us for any return question at paesleyj.shop@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned; Intimate items and Swimwear, Custom products such as special orders or personalized items are not eligible for return. Unfortunately, we cannot accept returns on sale items or gift cards.